Developing the Strategic Business Case for traffic data - Highways Agency
The National Traffic Control Centre (NTCC) collects traffic data for the Highways Agency (HA) using it to develop strategy and inform road users (e.g. message signs on the network). The current NTCC contract expires in 2011 and HA formed a project to assess the success of the current contract and develop options for delivering traffic information beyond 2011.
PA Consulting Group helped HA to identify objectives and consider options for the future of traffic information ranging from ‘do nothing’ to ‘do everything’. PA then produced an initial appraisal for each of six short-listed options that were then developed into a Strategic Business Case.
The business case clearly showed how the future provision of traffic information supported the Agency’s objectives, was fundamental to delivering the Agency’s business strategy, and would deliver a positive economic return. The document was used to communicate to senior business managers and gained HA approval to take the re-procurement project to the next stage.
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