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<title>RSS - Operations</title>
<description>All Operations articles</description>
<link>http://www.paconsulting.com/rss/management-consulting/operations.rss</link>
<item>
<title>Metropolitan Police  driving reductions in fleet costs and CO2 emissions</title>
<description>Metropolitan Police  driving reductions in fleet costs and CO2 emissions</description>
<link>http://www.pagovernmentservices.com/our-experience/metropolitan-police-vfo/</link>
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<pubDate>Fri, 20 Apr 2012 15:10:00 GMT</pubDate>
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<es:pageFirstCreationDate>Wed, 03 Jun 2009 14:14:05 GMT</es:pageFirstCreationDate>
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<es:pageLastModified>Fri, 20 Apr 2012 15:10:00 GMT</es:pageLastModified>
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</item>
<item>
<title>Get your goals right: using benchmarking in setting performance targets</title>
<description>Get your goals right: using benchmarking in setting performance targets</description>
<link>http://www.pagovernmentservices.com/our-thinking/get-your-goals-right/</link>
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<pubDate>Tue, 19 Oct 2010 09:42:15 GMT</pubDate>
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<es:pageFirstCreationDate>Wed, 10 Jun 2009 12:19:53 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090610121953</es:pageFirstCreationDateSort>
<es:pageLastModified>Tue, 19 Oct 2010 09:42:15 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201010190994215</es:pageLastModifiedSort>
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<item>
<title>Leading insurance group  PA's lean techniques identify 30% cost improvements</title>
<description>PA's lean techniques identify 30% cost improvements</description>
<link>http://www.pagovernmentservices.com/our-experience/lean-insurance-group/</link>
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<pubDate>Fri, 17 Jul 2009 10:56:48 GMT</pubDate>
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<es:pageFirstCreationDate>Thu, 11 Jun 2009 15:22:30 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090611152230</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Jul 2009 10:56:47 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2009071710105647</es:pageLastModifiedSort>
</item>
<item>
<title>Delivering process excellence</title>
<description>Experience shows that organisations which effectively manage their processes perform at significantly higher levels than their competitors</description>
<link>http://www.pagovernmentservices.com/our-thinking/delivering-process-excellence/</link>
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<pubDate>Wed, 18 Apr 2012 11:16:28 GMT</pubDate>
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<es:pageFirstCreationDate>Wed, 01 Jul 2009 12:54:20 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090701125420</es:pageFirstCreationDateSort>
<es:pageLastModified>Wed, 18 Apr 2012 11:16:28 GMT</es:pageLastModified>
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<item>
<title>Leadership and operations excellence</title>
<description>On 11th November PA Consulting Group held a breakfast roundtable discussion on Leadership and its role in delivering operations excellence. The event explored the need to adapt leadership styles and capabilities to meet ever-changing operational needs. What is leadership? Why is it essential to achieving operational excellence? Why do organisations need different leadership styles in different economic scenarios? What is the best approach in light of the current economic scenario? And what are the hard qu</description>
<link>http://www.pagovernmentservices.com/our-thinking/leadership-and-operations-excellence/</link>
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<pubDate>Mon, 30 Apr 2012 13:08:55 GMT</pubDate>
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<es:pageFirstCreationDate>Wed, 01 Jul 2009 13:03:16 GMT</es:pageFirstCreationDate>
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<es:pageLastModified>Mon, 30 Apr 2012 13:08:55 GMT</es:pageLastModified>
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<item>
<title>Retail bank  overcoming merger obstacles</title>
<description>Retail bank  overcoming merger obstacles</description>
<link>http://www.pagovernmentservices.com/our-experience/retail-bank-overcoming-merger-obstacles/</link>
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<pubDate>Thu, 16 Jul 2009 12:00:03 GMT</pubDate>
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<es:pageFirstCreationDate>Wed, 01 Jul 2009 13:31:35 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090701133135</es:pageFirstCreationDateSort>
<es:pageLastModified>Thu, 16 Jul 2009 12:00:02 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2009071612120002</es:pageLastModifiedSort>
</item>
<item>
<title>Managing change means managing reality</title>
<description>Managing change means managing reality</description>
<link>http://www.pagovernmentservices.com/our-thinking/managing-change-means-managing-reality/</link>
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<pubDate>Fri, 17 Sep 2010 09:43:57 GMT</pubDate>
<es:pubDateSort>20100917094357</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 05 Aug 2009 16:18:58 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090805161858</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:43:57 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994357</es:pageLastModifiedSort>
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<item>
<title>Has your organisation design taken a pounding in the name of surviving the current economic climate?</title>
<description>Has your organisation design taken a pounding in the name of surviving the current economic climate?</description>
<link>http://www.pagovernmentservices.com/our-thinking/has-your-organisation-design-taken-a-pounding-in-the-name-of-surviving-the-current-economic-climate/</link>
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<pubDate>Fri, 10 Sep 2010 13:24:20 GMT</pubDate>
<es:pubDateSort>20100910132420</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 06 Aug 2009 12:10:06 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090806121006</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 10 Sep 2010 13:24:20 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009101312420</es:pageLastModifiedSort>
</item>
<item>
<title>Should HR Outsourcing be part of your recovery strategy?</title>
<description>Should HR Outsourcing be part of your recovery strategy?</description>
<link>http://www.pagovernmentservices.com/our-thinking/should-hr-outsourcing-be-part-of-your-recovery-strategy/</link>
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<pubDate>Fri, 17 Sep 2010 09:45:30 GMT</pubDate>
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<es:pageFirstCreationDate>Thu, 06 Aug 2009 16:36:07 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090806163607</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:45:30 GMT</es:pageLastModified>
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</item>
<item>
<title>Talent management  part of your survival strategy?</title>
<description>Talent management  part of your survival strategy?</description>
<link>http://www.pagovernmentservices.com/our-thinking/talent-management-part-of-your-survival-strategy/</link>
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<pubDate>Wed, 20 Oct 2010 10:01:41 GMT</pubDate>
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<es:pageFirstCreationDate>Thu, 06 Aug 2009 16:47:37 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090806164737</es:pageFirstCreationDateSort>
<es:pageLastModified>Wed, 20 Oct 2010 10:01:41 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2010102010100141</es:pageLastModifiedSort>
</item>
<item>
<title>Public Sector Executive - Five lessons of lean, August 2009</title>
<description>Lean could help public sector organisations deliver improved services whilst meeting government cost reduction targets, say Peter Sirman and Damon Dermody.</description>
<link>http://www.pagovernmentservices.com/introducing-pas-media-site/highlighting-pas-expertise-in-the-media/opinion-pieces-by-pas-experts/public-sector-executive-five-lessons-of-lean-aug-2009/</link>
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<pubDate>Thu, 27 Aug 2009 00:00:00 GMT</pubDate>
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<es:pageFirstCreationDate>Thu, 27 Aug 2009 10:46:14 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090827104614</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 29 Nov 2010 15:47:17 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201011291534717</es:pageLastModifiedSort>
</item>
<item>
<title>Organising to innovate  innovation must be social</title>
<description>Organising to innovate  innovation must be social</description>
<link>http://www.pagovernmentservices.com/our-thinking/organising-to-innovate-innovation-must-be-social/</link>
<guid isPermaLink="false">4243</guid>
<pubDate>Fri, 17 Sep 2010 09:49:43 GMT</pubDate>
<es:pubDateSort>20100917094943</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 09:35:48 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828093548</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:49:43 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994943</es:pageLastModifiedSort>
</item>
<item>
<title>Change - managing the human side</title>
<description>Change - managing the human side</description>
<link>http://www.pagovernmentservices.com/our-thinking/change-managing-the-human-side/</link>
<guid isPermaLink="false">4244</guid>
<pubDate>Wed, 29 Sep 2010 14:42:44 GMT</pubDate>
<es:pubDateSort>20100929144244</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 09:43:34 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828094334</es:pageFirstCreationDateSort>
<es:pageLastModified>Wed, 29 Sep 2010 14:42:44 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009291424244</es:pageLastModifiedSort>
</item>
<item>
<title>How companies maximise talent four case studies</title>
<description>How companies maximise talent four case studies</description>
<link>http://www.pagovernmentservices.com/our-thinking/how-companies-maximise-talent-four-case-studies/</link>
<guid isPermaLink="false">4246</guid>
<pubDate>Fri, 17 Sep 2010 09:47:41 GMT</pubDate>
<es:pubDateSort>20100917094741</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 09:55:57 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828095557</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:47:41 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994741</es:pageLastModifiedSort>
</item>
<item>
<title>How to get what you really want from HR outsourcing</title>
<description>How to get what you really want from HR outsourcing</description>
<link>http://www.pagovernmentservices.com/our-thinking/how-to-get-what-you-really-want-from-hr-outsourcing/</link>
<guid isPermaLink="false">4247</guid>
<pubDate>Fri, 17 Sep 2010 09:48:42 GMT</pubDate>
<es:pubDateSort>20100917094842</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 10:24:00 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828102400</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:48:42 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994842</es:pageLastModifiedSort>
</item>
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<title>Engaging employees to release lasting change</title>
<description>Your organisation is probably adept at planning and organising change programmes, but are you able to release change  that is, to engage your people with it? Some creativity is needed here, but there are tools and techniques to help win people over, and to make sure that the effects of the change will be permanent.</description>
<link>http://www.pagovernmentservices.com/our-thinking/engaging-employees-to-release-lasting-change/</link>
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<pubDate>Fri, 17 Sep 2010 09:48:11 GMT</pubDate>
<es:pubDateSort>20100917094811</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 11 Sep 2009 14:34:28 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090911143428</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:48:11 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994811</es:pageLastModifiedSort>
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<item>
<title>Making the most of your talent in a downturn</title>
<description>In times like these you need to make the most of the talent that youve got  and contrary to expectations, retention is still an issue. Talent management techniques need to be quick, flexible and affordable. We point out some approaches that are tipped to work even in a recession, and offer some hints on dealing with potential obstacles.</description>
<link>http://www.pagovernmentservices.com/our-thinking/making-the-most-of-your-talent-in-a-downturn/</link>
<guid isPermaLink="false">4482</guid>
<pubDate>Fri, 17 Sep 2010 09:50:13 GMT</pubDate>
<es:pubDateSort>20100917095013</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 11 Sep 2009 14:40:36 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090911144036</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:50:13 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170995013</es:pageLastModifiedSort>
</item>
<item>
<title>Matrix management  is it right for you?</title>
<description>Matrix management is valuable in certain situations, but its more difficult than it looks; significant organisational changes are needed to make it work, otherwise it can cause problems. Before trying it, its advisable to think carefully about whether its the best solution for your situation.</description>
<link>http://www.pagovernmentservices.com/our-thinking/matrix-management-is-it-right-for-you/</link>
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<pubDate>Fri, 10 Sep 2010 13:23:30 GMT</pubDate>
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<es:pageFirstCreationDate>Fri, 11 Sep 2009 15:00:52 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090911150052</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 10 Sep 2010 13:23:30 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009101312330</es:pageLastModifiedSort>
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<item>
<title>Financial Times - Leadership beyond a downturn, 22 September 2009</title>
<description>In this article in the Financial Times Richard Milne looks at how business leaders should prepare for the post-crisis world.  Richard spoke to PAs Mark Thomas, head of strategy and marketing at PA Consulting, about how executives should cope with the downturn and recovery.</description>
<link>http://www.pagovernmentservices.com/introducing-pas-media-site/highlighting-pas-expertise-in-the-media/articles-quoting-pa-experts/financial-times-leadership-beyond-a-downturn-22-september-2009/</link>
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<pubDate>Tue, 22 Sep 2009 00:00:00 GMT</pubDate>
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<es:pageFirstCreationDate>Tue, 22 Sep 2009 09:21:06 GMT</es:pageFirstCreationDate>
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<es:pageLastModified>Tue, 22 Sep 2009 18:24:21 GMT</es:pageLastModified>
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<title>Financial Times - Practitioners fear that the worst may be yet to come, 02 October 2009</title>
<description>Steve Frobisher, head of turnround services at PA Consulting Group, has contributed to a Financial Times article on the outlook for the UK following the financial crisis.  Steve commented that the road to recovery will be a long and hard journey.</description>
<link>http://www.pagovernmentservices.com/introducing-pas-media-site/highlighting-pas-expertise-in-the-media/articles-quoting-pa-experts/financial-times-practitioners-fear-that-the-worst-may-be-yet-to-come-02-october-2009/</link>
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<pubDate>Fri, 02 Oct 2009 00:00:00 GMT</pubDate>
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<es:pageLastModified>Fri, 02 Oct 2009 18:29:23 GMT</es:pageLastModified>
<es:pageLastModifiedSort>200910021862923</es:pageLastModifiedSort>
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